Relationship Head (5 - 12 yrs.)
Hire Creative Indians
Contact Person : HR Manager
Email : hire@hirecreativeindians.com
Experience :
5 - 12 Years
Annual Salary (INR) :
0 (Min) - 0 (Max)
Job Location :
Noida, Delhi / NCR - , India
Language Required :
Industry :
IT / Web / Digital
Creative Areas :
Web Analytics, Microsoft Technologies, Human Resources, Search Engine Optimization
Skill :
Staffing, Pay Roll, RPO
Tool :
Role :
Manager
Job Type :
Full Time,Part Time,Permanent,Freelance
Total Vacancies :
1
Job Description :
Adheres to all the defined processes including client engagement guidelines.
Stays in regular touch with all customers in the given portfolio to service the account in a holistic manner.
Ensures all customer details are updated regularly in the CRM tool.
Conducts ongoing usage analysis to gauge product effectiveness.
Leverages market data to develop / enhance the current business relationship.
Conducts periodic audits and collect positive feedback for marketing purposes.
Reviews all major deliverables to ensure quality standards and customer expectations are met.
Creates and Manages in a RM team at DigiLantern.
Ensures that customer s goals and expectations are being met.
Responsible for the optimal use of purchased products leading to increased revenue from customer base.
Proactively finds ways to build the client s business and grow accounts.
Identifies up-sell and cross-sell opportunities for current customers to increase company revenue and customer use of the DigiLaterns products and services.
Other duties as assigned by the top management.
Candidate Profile :
Bachelor s degree or equivalent required.
Proficient in any of the following languages: Italian, English, Spanish and Portuguese.
Company Profile :
Hire Creative Indians
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